For questions about your tickets or how to order them, please contact:
+31 (0)20 244 2877
If a certain date is “not available”, this means that we not open.
We don’t work with time slots. You can visit us throughout the day on the selected day (during opening hours).
You can change your online ticket at any time free of charge. Please contact the ticketing service.
Yes. When making a booking for 10 or more tickets, you receive a 20% discount. Please contact us to make a reservation for a group of 10 or more people.
No. Children up to and including the age of 12 must be accompanied by an adult.
Children up to and including the age of 12 have free entry. Select a ‘child ticket’ for each child in your party.
Disabled visitors must purchase a regular ticket. If a disabled visitor wants to bring someone along to help them, this companion is entitled to free entry.
A visit takes a total of one hour on average.
No, that is not a problem. The ticket states the name of the person who placed the order. Each ticket has a unique bar code that is scanned at the entrance.
You can print an online ticket but this is not a requirement. You can also have your ticket scanned on a smartphone or tablet at the counter.